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What you need to know about booking Step-by-step (FAQ)

1. Choosing an instructor – is it worth choosing your own?
You have two options: • If you want to see all available dates, leave the Instructor field blank or • You can choose your own instructor whom you know orby language of instruction (next to the name is the instructor’s badge with language abbreviations). In any case, your selection will be narrowed down because your chosen instructor may not be available for all your dates. It’s up to you.
2. One-hour and two-hour lessons, what is the difference?
In Tatranská Lomnica, we offer 1H, 1,5H, 2H, 2,5H, and 3H lessons. In Nový Smokovec at Jakubkova lúka, we also offer 1-hour and 2-hour lessons, but we label them 1H ² and 2H ², with only the duration being the same. They differ in methodology and price and are more focused on children and complete beginners.
3. How can I book multiple lessons at once and pay only once?
For efficient ordering, we offer • Repeated lessons – you can repeat the selected type of lesson multiple times orPackages – we offer advantageous discounted packages for the selected type of lesson, with the number of repetitions usually being 4x, 5x, or 6x, and NEWBooking Cart – which allows you to purchase various lessons ‘into your basket’, select different dates, and pay for everything at once.
4. NEW ∙ Booking Cart ∙ Can I add a Package together with lessons to the Basket?
Booking Cart cannot be combined with the ‘Repeated Lessons’ or ‘Packages’ features.
5. Can I add different sized groups to the Basket?
The number of participants in individual lessons in the Booking Cart must be the same (constant). In other words: one purchase in the basket is only possible for one and the same group of people. You can choose a number from 1 to a maximum of 4 people, solo or in a group, but the rule is that 1 Booking Cart = 1 group. Lessons in the basket can be different in length and can start at any time during the day or during the following days. We start at 8:30 a.m. every half hour.
6. The ‘Continue’ button is unavailable and you cannot complete your booking?
Our form ‘checks’ whether your group of participants complies with the principles of safe and effective teaching. Something probably went wrong and you were notified of this. The ‘Continue’ button will only be temporarily unavailable. Don’t worry, the fix is simple: adjust the number, age, and level of participants in the group to comply with our teaching principles. You may need to divide participants into smaller groups or book private solo lessons for them. For detailed information about the rules, click here. If you are still unsure, we will help you. Just describe your problem in the contact form via the Contact menu.
7. If I did not order online, when and where can I pay?
Payments and additional fees for skiing and snowboarding lessons “on site” must be paid before the first lesson. You can pay at the school office in cash only. Where exactly? Tatranská Lomnica, Parking Lot, Plus Code: ‘578C+G4 Vysoké Tatry’ (enter into Google Maps). It is a wooden log cabin about 50 meters from Client Center 269.
8. How much time do I need to prepare before the lesson?
Please arrive early before your first lesson. If you need to rent ski equipment from the rental shop, you will need 30–45 minutes to get ready. For subsequent lessons, please arrive a little early so that you can prepare calmly.
9. Am I entitled to a discount on ski equipment rental?
You will only receive a discount on equipment rental if you pay for lessons at the school in cash.
10. Is the cable car ticket included in the price of the lesson?
The lesson prices do not include ski passes or accident insurance for participants. Children under 6 years of age have a free ski pass. We recommend that everyone else purchase affordable ski passes in advance GOPASS.
Instructor selection options:
all – if you want to see all available dates, leave the Instructor field blank and the school will select the appropriate instructor or
your own choice – you can choose an instructor you know or according to their language skills (next to the name there is an instructor badge with abbreviations of the languages you can use to communicate)